Terms & Conditions

1. Services

1.1 Scope of Services

Major Facilities Ltd. provides cleaning, security, and facilities management services as agreed in writing with the client. The scope, frequency, and duration of services will be outlined in a service agreement, proposal, or quotation.

1.2 Service Delivery

Services will be delivered in a professional and reasonable manner, in line with industry standards and applicable regulations.

1.3 Service Changes

Any changes to service scope or scheduling must be agreed in writing. Adjustments may affect pricing.

2. Client Responsibilities

2.1 Access & Information

Clients must provide safe and reasonable access to premises and supply accurate information necessary for service delivery.

2.2 Health & Safety

Clients are responsible for informing Major Facilities Ltd. of any site-specific hazards or risks.

3. Pricing & Payment

3.1 Fees

All fees are outlined in the agreed quotation or contract.

3.2 Payment Terms

Invoices must be paid within the agreed time-frame. Late payments may incur additional charges as permitted by law.

3.3 Additional Services

Services outside the agreed scope may be charged separately.

4. Contracts & Termination

4.1 Contract Duration

Contracts may be fixed-term or rolling, as specified in the service agreement.

4.2 Termination by Client

Clients may terminate services by providing written notice in line with the contract terms.

4.3 Termination by Major Facilities Ltd.

We reserve the right to terminate services where contractual terms are breached or where safety concerns arise.

5. Liability

5.1 Service Liability

Major Facilities Ltd. will take reasonable care in the delivery of services but shall not be liable for indirect or consequential losses.

5.2 Damage & Claims

Any damage claims must be reported promptly. Liability is limited to the extent permitted by law.

5.3 Force Majeure

We are not liable for delays or failure to perform services due to events beyond our reasonable control.

6. Insurance

Major Facilities Ltd. maintains appropriate insurance cover relevant to the services provided.

7. Confidentiality

Both parties agree to maintain confidentiality regarding sensitive or proprietary information shared during service delivery.

8. Compliance with Laws

All services are provided in compliance with applicable UK laws and regulations, including health and safety requirements.

9. Website Use

Use of our website is subject to these Terms & Conditions. Content may not be copied or reproduced without permission.

10. Governing Law

These Terms & Conditions are governed by the laws of Northern Ireland and the United Kingdom.

11. Changes to These Terms

Major Facilities Ltd. reserves the right to update these Terms & Conditions at any time. Updates will be published on our website.

Contact Information

For questions regarding these Terms & Conditions, please contact Major Facilities Ltd. through the contact details provided on our website.