Privacy Policy

Purpose of this Policy

This Privacy Policy explains how Major Facilities Ltd. collects, uses, stores, and processes personal data in line with the UK GDPR and Data Protection Act 2018. We are committed to handling personal information responsibly and transparently.

Who We Are

Major Facilities Ltd. provides professional cleaning, security, and facilities management services across Yorkshire, London, and surrounding areas.

This policy applies to data collected through our website, inquiry forms, social media, and other business interactions.

Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (email address, phone number)
  • Company name and job title (where applicable)
  • Enquiry and service-related information
  • Payment and transactional records
  • Technical data (such as IP address and browser type)

We only collect information that is necessary and relevant to our services.

How We Use Your Data

Your personal data may be used to:

  • Respond to enquiries and service requests
  • Provide quotations and manage service delivery
  • Communicate with clients and prospective clients
  • Comply with legal and regulatory obligations
  • Improve our website and services

We do not use personal data for purposes unrelated to our services.

Lawful Basis for Processing

We process personal data based on one or more of the following lawful grounds:

  • Legitimate business interests
  • Contractual necessity
  • Legal obligations
  • Consent (where required)

Data Storage & Security

Major Facilities Ltd. takes appropriate technical and organizational measures to protect personal data, including:

  • Secure data storage systems
  • Restricted access to personal information
  • Internal data handling procedures

We retain personal data only for as long as necessary for its intended purpose or to meet legal requirements.

Sharing of Information

We do not sell or rent personal data to third parties. Data may only be shared where necessary with:

  • Service partners or subcontractors (where applicable)
  • Legal or regulatory authorities, if required by law

All third parties are required to handle data securely and lawfully.

Your Data Protection Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to data processing
  • Request data portability

Requests can be made by contacting us using the details provided on our website.

Cookies & Analytics

Our website uses cookies to improve functionality and user experience.

Cookies We Use:

  • Essential cookies for website operation
  • Analytics cookies to understand website usage and performance

Analytics data is anonymized and used only to improve our website and services.

You can control or disable cookies through your browser settings. Continued use of our website indicates acceptance of cookie usage.

Third-Party Links

Our website may contain links to external websites. Major Facilities Ltd. is not responsible for the privacy practices of third-party sites.

Policy Updates

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our operations. The most recent version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact Major Facilities Ltd. through the appropriate channels listed on our website.